Report to: GM (German)Responsibilities:• Total quality management- Quality system, IQC, PQC, QA, supplier management, customer complain…- Department budget and cost analysis.- Department work plan and improvement plan.- Global quality policy support.• Customer service management.- Regular review on customer problem, data analysis and classification, find out root cause and countermeasure.- Set up KPI and plan to improve customer satisfaction.- Visit customer regularly, keep good cooperation.

Report to: GM (German) Area: Supplier management, Incoming inspection, product/process quality, customer complain, CMM, measurement tools calibration and management. Team member: 10 people. IQC, SQE, QA, QE, IPQC, OQC, CMM engineerProduct: Motor, Generator, DriverResponsibilities:• Set up quality KPI. Develop and implement quality plan, procedures and methods so as to drive effective preventive and corrective actions to improve products quality, reduce scrap and customer complain.• Set up and maintain quality system, general (ISO9001) and customer special requirement Q+, QR83…• Data analysis and Problem solving training and implement.• Develop and maintain supplier management system. Improve supplier performance.• Develop and implement improvement plan, to improve customer satisfaction, improve production quality performance.• Internal Scrap and external return reduction.• Set up and maintain company quality policy.• Be responsible for customer audit, set up and implement action plan according to the result until get customer satisfaction.• Be responsible for quality system, draw up plan and get the certification.• Set up improvement projects, keep continuous improvement on going.• Timely reporting of quality information to GM and higher level.• Ensure that all resources and equipment requirements for inspection activities are planned and organized according to schedule.• Measurement tools management and maintenance, make sure all the tools been calibrated timely and regularly.• Ensure smooth and efficient operation of all QA activities for all the shifts running in production• Utilize statistic method to measure working quality and achieve the quality objectives: six-sigmaAchievement:• EPPM (Customer return): reduce 93.6%, from 6721PPM in 2014 to 432PPM in 2015.• Scarp rate: reduce 71.5%, from 1.44% in 2014 to 0.41% in 2015.• IPPM (internal defect PPM): reduce 71.4%, from 140,000 to 40,000.

ResponsibilitiesQuality control.Deal with the customer complaint.NPI project management.Manage the Wire Bond process.Take part in the lean production team.