1.Lead teams working on and supporting key employee life cycle processes such as Onboarding, data management, internal transfer.2.Ensure appropriate team coverage monitoring and reporting upon key SLAs and KPIs.3.Deal with escalations from stakeholders and / or other parts of the shared services function to ensure that issues are addressed in a timely fashion.4.Carry out audits and check on data changes to ensure ongoing accuracy and processing diligence of direct team and those in the wider HR team.5.Build effective relationships with stakeholders and regional and global peers.6.Be part of a team that actively seeks customer feedback to improve levels of service.

1. Team Management.1) Manage team of Background Check Specialists 2) Deliver regional and local reports as required both quantitative and qualitative (eg Compliance reports) on a pre-determined schedule. 3) Maintain a framework with regard to operational risks auctioning internal checks / audits and reporting against these and escalating as required. Working closely with the global lead as required. 2. Vendor Management1) Taking the lead but also supporting local HR leads / teams.2) Monitor and report against agreed SLAs and KPIs, providing root cause analysis and remediation where these are not hit 3. Support policy development and draft supporting documentation such as communications, FAQs, process documentation, and other related written work 4. Oversee program implementation efforts; train HR staff on tools, programs, and policy 5. Identify areas for improvement and take ownership of implementing changes 6. Respond to questions from and troubleshoot process issues experienced by employees, managers, and HR 7. Conduct on-site and virtual compliance audits, produce audit reports detailing methodology, results, and remediation plans

Major responsibilities:1. Team ManagementManage local General Administrative team to handing all HR and administrative supports including but not limited to HR, facility and procurement as well as various secretarial tasks. Make sure everything is in good order.2. Staffinga) Manage employee relations to minimize complain and improve employees satisfaction.b) Establish the talent pool and retain top talents. i.e. Employee of Year and Most Valuable Performer.c) Organize employee activities to improve organization culture;d) Support organizational changes ( New legal entity setup, restructuring and divestment) providing appropriate solutions to the business as required. 3. Recruitmenta) Communicate with hiring department leaders for identify the job needsb) Resume screening & selection;c) Expand company’s talent pool in a more efficient and effective wayd) Assist with campus recruitment, did presentation on behalf of HR.4. Traininga) Set up Beijing training, implementation and improvement. Supporting on people development programs.b) Deliver internal soft skill training as a trainer to local engineers.

Major responsibilities:1. China Contact HR case manager:Resolve HR support cases of moderate to high complexity that cannot be answered immediately through service centers. Provide country-specific subject matter expertise and solutions.2. Account manager. a) Maintain company initiated termination standard operation procedure, make all process and documents up to date and distribute that to team members in time. b) Provide communication packages for company initiated termination cases to conduct notification process, process terminations as a result of WFR. Support changes. c) Share the related knowledge to managers and employees. Apply developed subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives in account manager meeting.3. Organize account manager meetings by month.4. Organize HR events.5. Process internal transfer, termination, contract renewal, audit support and others.6. Deliver system trainings to newly hired managers.7. Process Integration, continuous improvement on employee service quality, analyze survey.

Major responsibilities:1. Provide administrative support to a general manager.2. Conference affairs services .3. Cooperation work.4. Supervise, follow up, check the implement status of the task which was assigned by the manager.5. According to the amount of the HC, quota, forecast, monthly expense happened in the last year.allocate budget to each team, regional mgr, TCCs. Track budget and control travel & meal cost.6. Business forecast and performance tracking. Preparing pipeline review reports for department manager before weekly meeting, attend the review meeting, and then consolidate the reports, Push sales to correct the pipeline in system, push order and revenue. Assist sales teams frequently expected to hit their targets. (3/2007-1/2009)

Major responsibilities:1. Screen all resumes submitted for open job positions to find the most qualified candidates.2. Assist in on-boarding, probation review, and termination process.3. Maintain the database in an accurate.4. Make sure personal files complete and in order.5. Assist in design and implement of staff activities to promote Caring Culture.