Merchant onboard for Alipay’s individual merchants by checking merchants bankground and performanceAnd daily monitoring on merchants within Alibaba system (including Aliexpress, Taobao) and individual merchants by methods including but not limited to adjusting reserves, limiting access and asking for materials. Merchants termination when business started to fail or collusion fraud detectedMoniter Aliexpress sellers who got instant pymts.(instant pymts as compared to escrow paymts… Show more Merchant onboard for Alipay’s individual merchants by checking merchants bankground and performanceAnd daily monitoring on merchants within Alibaba system (including Aliexpress, Taobao) and individual merchants by methods including but not limited to adjusting reserves, limiting access and asking for materials. Merchants termination when business started to fail or collusion fraud detectedMoniter Aliexpress sellers who got instant pymts.(instant pymts as compared to escrow paymts are newly introduced by Aliexpress for its sellers since 2013 for the benefit of quicker fund return)Shifts as product manager at risk control product team and lead a product successfully for merchants gateway theft risk, untill then the risk was controlled properly. Show less

Identify potentially fraudulent accounts and take all appropriate actions; Methods to accomplish this include reviewing documentation, transaction history, IP, biz model, complaints and other fraud indicators, phone calls etc to confirm information on an account. Identify fraud trends and share with teammates Handle fraud escalations from both within and outside Merchant Fraud. Take part in or manage related system testing, anti-fraud, and customer experience enhancement… Show more Identify potentially fraudulent accounts and take all appropriate actions; Methods to accomplish this include reviewing documentation, transaction history, IP, biz model, complaints and other fraud indicators, phone calls etc to confirm information on an account. Identify fraud trends and share with teammates Handle fraud escalations from both within and outside Merchant Fraud. Take part in or manage related system testing, anti-fraud, and customer experience enhancement projects. Monitor new hires and assess teammates work quality and co-in charge of, with other support leaders, knowledge and procedure updates. Work collaboratively with teammates and Supervisor to improve departmental procedures, rules and processes. Show less