韩永辉 Email and Phone Number

1. Follow up and deal with complaints from customer and internal production team, conduct analysis and investigation according to different problem types of complaints, find out the root causes, and coordinate with the responsible party to formulate corrective and improvement measures so that we can fundamentally avoid the recurrence of quality issues2. Collect and collate the data of quality problems, analyze the data regularly (weekly/monthly/annual), make quality reports, summarize the quality performance, and then conduct quality training and on-site audit for the responsible parties accordingly, and closely monitor their implementation status of the standard operating procedures to ensure the quality activities are running well

1. Receive the product development request from the sales department, and then accurately create the artwork conforming to company's production standard based on the customer file or physical sample2. According to the product information provided by the customer, or the study on the paper material and manufacturing process of the physical sample by our own, to carry out the accurate accounting of the price3.Following the customer's requirement, submit the sample request to Sample Center in time for sampling, and keep close eyes to ensure that the samples can be completed and delivered on time4.As a hub site of global program development, responsible to coordinate the daily development affair of subsidiaries in other regions, support them in time to make sure that the business projects around the world going smooth5. During the development process, unswervingly giving supports on various special requirements put forward by the customers, as well as trying best to find out and provide the best solution to them, to further demonstrate our professionalism6. In addition to daily work, also play a role as a trainer, responsible for conducting basic training on Product Knowledge for all new comers.

1. According to the sample request information submitted by the front end department, be able to judge the production feasibility first with own knowledge and create sample order for production2. Conduct strict inspection on the finished samples, to guarantee the quality totally meet the company's standards and customer requirements3. Deal with daily technical issues raised from production and give clear instruction to them, meanwhile initiate communication with GPD timely and accurately, figure out the solutions together4. Closely monitor and follow up the status of the on-going samples, ensure the delivery hit rate, fighting for winning more and more business with better and faster service performance