1. More than 10 years’ experience in toB industry, expert on software business, service delivery, customer support, customer success and also co-operation with sales, marketing, and product teams.2. More than 4 years’ experience in customer success field, with on-hands practice and team management, rich experience in consulting the business workflow with CRM.Experience in 0-1 building customer success team and achieve the KPI target with ambition.3. Ability to solve complexed problems, with higher pressure.
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Owner Of Customer Success诸葛Io Jan 2021 - Present -
Customer Success Expert百度 Jun 2020 - Jan 2021 -
Customer Success Lead - Manufacturing销售易 Jan 2019 - Jun 2020 -
Customer Success ManagerXiaoshouyi Apr 2018 - Dec 2018Beijing City, China
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Key Account SalesCanon Jan 2016 - Apr 2018Beijing City, China -
Channel Support And Service SpecialistCanon Oct 2012 - Dec 2015Beijing City, China
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TraineeQingdao Pacific Millennium Packaging&Printing Co., Ltd Jul 2011 - May 2012Qingdao, Shandong, China
Frequently Asked Questions about Angus Lu
What company does Angus Lu work for?
Angus Lu works for 诸葛io
What is Angus Lu's role at the current company?
Angus Lu's current role is Customer Success Industry Leader.
What schools did Angus Lu attend?
Angus Lu attended 青岛科技大学.
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