Bu Rail Cs Manager Shanghai
1. Ensure team performance management, regularly reviewed for account and vendor, ensure SOP/ KPI optimized by customer service. 2. Keeping good contact and relationship with the customer, Coordinating with BD that make the customer to be long-term cooperation partner by getting to know customers’ potential needs, deepening and extending the scope of services to make the business grow continuously.3. Coordinating with Project Leader to conducting implementation new rail project account, supervising process, control to running well, ensure good quality and productivity.4. Setting up a risk prevention mechanism, training team member consciousness of risk prevention, time control & cost control, applying milestone monitoring from booking space, picking up, customs declaration, releasing, ATD, tacking & tracing, terminal arriving notice, POD & POR by each OP and double checked by team leader so as that reduce risk in advance, saving cost, timely and efficient distribution of shipments, to make win-win.5. Conducting project of High Value & VAS Fashion client of integration of supply chain together with logistics team, booking rail space and shipping processing though SAP Order Management.6. Reporting to Country Management, make sure of accuracy and speed in market data capture, having accurate means of processing information and making correct decision, grow department performance.