这是⼀家专注于K12课外教育的公司，主要⾯向3--18岁的在校学⽣，培养孩⼦语⾔思维的建⽴和语⾔能⼒的提⾼。提供的课程包括幼⼉启蒙英语，外教成⻓英语，剑桥五级考试系列，⼩语种等。1、负责公司⽇常运营，包括协调和管理师资，对公司品牌进⾏宣传推⼴，对课时进⾏安排与督导，并跟踪报名与续费的情况，同时搜集整理市场数据进⾏分析，帮助公司及时调整战略和业务⽅向。任职期间，负责推进的班型100%达到了既定⽬标。该职位的主要难点在于对兼职教师的管理，提前沟通和准备Plan B是不可忽视的⼯作要点。2、负责客户沟通和关系维护，督导课程顾问与学⽣家⻓进⾏交流，及时发现、总结问题，并提出和实施解决⽅案。根据学⽣的具体情况，制订对应的教学⽅案，确保做到因材施教。针对学⽣学习情况，及时与家⻓进⾏沟通，提出改进⽅案，均落实到位并产⽣实效。This is an Extra Class Education company focusing on K12 (Students of 3-18 years old) with the aim to improve English level ,including language thinking and language abilities. The courses contain formative education, foreigner teacher grow-up English, MSE, and minor languages as well. 1. My duty is in charge of daily operation, including coordination and management of teacher resources, promotion of brand, arrangement and monitoring lesson hours, and tracking the sign-up process and contract renewal. Meanwhile, I am also responsible for collecting and analyzing market data to help company rebuild strategy . During this career, I achieved 100% project target inside my classes. The most important section is to manage and communicate with part-time teachers, and the Plan B is always an inevitable key.2. I am also responsible for customer communication and relationship maintenance, supervising course consultants to communicate with students' parents, find and summarize problems in time, propose and implement solutions. According to the specific situation of students, make corresponding teaching plan to ensure that students are taught in accordance with their aptitude. According to the learning situation of students, communicate with the parents in time, put forward improvement plans, which are implemented in place and produce actual results.

⼀家专注于成⼈英语教育的公司，主要⾯向社会招⽣，提供的课程包括成⼈零基础，成⼈⼝语进阶，成⼈商务英语，企业培训等。1、与市场部合作进⾏品牌推⼴，进⾏客户引流，并与客户电话约⻅，直⾄促进成交，在此期间达成了个⼈最好成绩：约⻅成交⽐为2:1！此外还制订了现有客户留存计划，促成80%的学⽣留存率。2、协助进⾏⽇常师资运营，对教师的时间进⾏统筹规划，监督教师课时使⽤情况，以及搜集学⽣的反馈，确保教学相⻓。⼯作期间，对新招聘的全职和兼职教师进⾏了辅导和⼊职沟通，帮助他们快速熟悉⼯作流程和标准，有⼒地保障了核⼼业务发展。This company focuses on English education for adults from society, and we provide lessons including Adult Start From 0, Adult Oral Progress, Adult Business English, and Enterprise Training, etc. 1. My duty is to work with marketing team on brand promotion & customer drainage, to call customer for interview, and to achieve the final deal. I achieved the best performance during sales activity: Call/Deal=2:1. In addition, I drafted the renewal plan for existing customer, which helped achieve 80% renewal rate. 2. My responsibility is also to support daily operation, including teacher schedule management, lesson timing monitoring, and feedback summarizing from students to make sure the satisfaction of business. During that time, I also helped full-time and part-time teachers about working process and requirements in a short time, significantly supporting the core business’ growth.

在2010年，负责推进李阳疯狂英语疯狂集训营项⽬，虽然只有10天的时间，但是我仍然有条不紊地与全国40家城市对接⼈联系，与数⼗位学⽣家⻓沟通，开营期间确保了各项事务顺利开展，最后获得了公司颁发的『突出贡献奖』。3 years after graduation, my ability of communication, project operation and sales got improved significantly. For instance, in 2010, I was in charge of LiYang crazy English Training Camp, and during that 10 days , I contacted and communicated with more than 40 agents and  a great many students’ parents from different cities to ensure that all things move successfully. Finally, I  won the Outstanding Contribution Award.