I have performed well in my overall academic performance during my university years, with a GPA of 4.0 in oral exams over the years. I have been ranked among the top three in my major for many years and among the top twenty in my major in terms of grades. I have accumulated over 100 volunteer hours. Having served as the vice class monitor for many years, I have an excellent sense of work responsibility and a hardworking spirit, and am good at independently solving problems; Have good communication skills, coordination skills, and the ability to analyze and handle problems, as well as strong team spirit and teamwork skills. MBTI stands for ESFJ.Skills: TEM8, TEM4, College English Test Band 6, Mandarin Level 2A, Driver's License C1;Honors: "exemplary individual" in the academic year 2019-2020, won two annual "Outstanding League Cadres" since 2020, excellent works award in the 2020 "Million Same Topics" English Writing Competition, the third prize in the Interpretation Competition of Foreign Language and Culture College, the third prize in the first Guangdong Ideological and Political Creativity Competition, and the winner in the final of the seventh National Academic English Vocabulary Competition
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Customer Service SpecialistHong Kong Airlines Jul 2023 - Apr 2024Guangdong, ChinaResponsible for answering English-speaking customer calls, providing passengers with consultations and ticket bookings for aviation services; processing ticket confirmations, changes, transfers, refunds, and value-added services; and handling passenger complaints, accurately recording customers' various requests, and trying to resolve them on the spot. -
客户专员如喆 Mar 2023 - Jun 2023中国 广东省 天河区通过网络处理国外客户邮件、提供售前售后咨询服务、提供订单追踪信息,将学校知识与中西文化差异结合融入实际运用,提高了与外国客户沟通的能力,增强了处理客诉的能力,了解到跨境电商部分内部运作环节。
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Customer Service RepresentativeFlamingo Mar 2023 - Jun 2023Guangdong, ChinaI handled emails from English-speaking customers on Zendesk, provided pre-sales and after-sales consulting services, and offer order tracking information. By combining school knowledge with cultural differences between China and the West, I improved my ability to communicate with foreign customers, enhanced my ability to handle customer complaints, and learned about some internal operations of cross-border e-commerce.
Frequently Asked Questions about 李潇潇
What is 李潇潇's role at the current company?
李潇潇's current role is Tem8➕Tem4➕Cet6➕Cet4.
What schools did 李潇潇 attend?
李潇潇 attended 广东金融学院.
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