Chengqian Li Email & Phone Number

Start a business2021.09-2022.03partnerCreated a self-study room with a partner. As a partner, he is responsible for the promotion of the self-study room, communicating with the customers of the self-study room, and building a customer base from scratch.The video posted on Douyin achieved an average of 3,000 views per day, and a certain degree of customer conversion was achieved on Douyin.ByteDance Technology Co., Ltd. Jinan Branch2021.03-2021.08New media operationResponsible for the content quality review, low-quality content intervention and optimization work uploaded by Douyin APP users, and formulating corresponding rules based on daily current political news hot spots for content push andReview, ensure the security and diversity of platform content, solve Douyin users' problems with app video uploads and other technical issues, manage a team of seven people during the tenure, and organize the teamThe overall business ability is at a relatively excellent level.Ping An Insurance Company of China Co., Ltd. Shandong Branch2017.08-2019.08insurance underwritingDuring my tenure, I was mainly responsible for reviewing customers’ policy details to ensure that there are no errors in their policies. I also needed to handle complaints from customers who were dissatisfied with the service after purchasing insurance.To solve the problem, find the customer's order issuer to deal with and solve the problem. He is also responsible for part of the claims line tasks. After the customer's vehicle is involved in an accident, it needs to be based on the scene shot by frontline colleagues.Identify the accident based on the accident pictures, and after determining the accident level, contact the customer to negotiate the compensation amount and payment according to the corresponding compensation system.

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  白俄罗斯国立大学

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