张羽桐 Email & Phone Number

Shanghai, China

● Mainly responsible for the optimization of customer’s existing system, process, post management elements, model building.● Responsible for the function and data test management (SaaS) of the management platform (including pre-modeling data display and post value evaluation).● Communicate with customers (person in charge of Party A) (on site): collect user’s requirements; report progress; follow up work order, etc.● Establish Aris data model; follow up the progress of project implementation; data testing; risk control; emergency handling.● Daily training of customer business personnel: Aris operation process; platform operation training.● Training two new employees: modeling specification inspection; business guidance.● Write platform operation guidelines, training materials, function optimization documents, work summary, etc.● Sort out business process factors, analyze business process missing nodes and element matching problems, and continuously optimize the management system.● Coordinate and communicate with project director, development and testing colleagues, and report to project manager.● Responsible for / participated in 2 projects.

中国 天津市

● Responsible for the company's PC agent software: Homer (rights security management project) product function, logic testing and bug repair (testing for 15 days, once a month).● Communicate with customers (telephone, interview, Skype): user needs; test plan; result feedback.● Collect user requirements; test and fix bugs; deal with emergency process, etc.● Training 4 new employees: business guidance; deal with bugs.● Count and analyze bug types, number, and solution time, continuously optimize operation and maintenance process, and maintain system stability.● Cooperate with colleagues of Technology Department, testing department, telemarketing department and collection department; feed back to supervisor and manager.