负责上海办公室所有Windows服务器和网络设备/交换机/防火墙的维护。负责办公室所有用户，VIP用户，全国远程用户的支持。负责电话系统的支持。办公室其他设备的支持，比如打印/扫描，门禁系统，监控系统。跟踪/实施相关的IT项目。新员工培训和定期的员工培训工作。记录所有IT资产，配合财务定期审核。负责IT预算和采购相关工作。

Implementation of systems integration projects, inspection, maintenance and other routine work• Daily monitoring of the system, and application management, including status monitoring, performance analysis, fine tuning/optimization and issue tracking• Desktop system support，Application support such as GAL, Bluesky, Saleforce CRM• Communication and sharing of knowledge and skills with users on technical areas and product demonstration etc according to marketing sales… Show more Implementation of systems integration projects, inspection, maintenance and other routine work• Daily monitoring of the system, and application management, including status monitoring, performance analysis, fine tuning/optimization and issue tracking• Desktop system support，Application support such as GAL, Bluesky, Saleforce CRM• Communication and sharing of knowledge and skills with users on technical areas and product demonstration etc according to marketing sales strategy• Implementation of the company's products, installation, debugging and deployment/project commission• IP phone system support (Avaya) Show less

Give recommendations for improvement of the company's existing system, and work with IT department to implement• Work as project leader with IT department on the business project, and make sure the project meet stated expectations for scope, quality, cost, timing, and business objectives • Provide professional advice and solution for new business requirement• Team management for the supporting department

Implement IS strategy from Singapore IS headquarter, follow IS Policy, ensure all processes within SLAs, ITIL •Provides a wide range of infrastructure support, have much work experience including but not limited in: Server maintenance (Windows2003/2008),AD, network,Backup/Restore,Domain support, Email,trouble shooting.• Project management, ensures project deliverables meet stated expectations for scope, quality, cost, timing, and business objectives• act as a focal point… Show more Implement IS strategy from Singapore IS headquarter, follow IS Policy, ensure all processes within SLAs, ITIL •Provides a wide range of infrastructure support, have much work experience including but not limited in: Server maintenance (Windows2003/2008),AD, network,Backup/Restore,Domain support, Email,trouble shooting.• Project management, ensures project deliverables meet stated expectations for scope, quality, cost, timing, and business objectives• act as a focal point and coordinator between the requestor and Corporate and vendor on all alignments such as Requirements, Schedules, Cost Estimate, Release management• Microsoft Dynamics CRM daily maintains, including user accounts/distribution list/role/BU/interface/workflow/customization management • Monitor CRM system connectivity, collect users’ feedback and give suggestion to improve the system stably • Support other company system including ERP/GP/ECT/E-Commerce/Apples• Onsite support Shanghai office users and office facility (Video Conference/Telephone/Printer/Fax) • Remote support other cities users by telephone/email, travel to other cities when needed• Upgrade Servers/user clients/Application followed by global IS strategy• team work with other regional IS colleague when needed• Budget and track all IT expenses, Coordinate with outsource vendors• Document the company system Technology. User training for new colleague• Identifies issues/risk and executes resolution Show less

IT support including maintains Network，TCP/IP,Active Directory,DNS，WINS，DHCP，print and all IT asset. Solving problem quickly

Be a helpdesk