李航宇 Email and Phone Number

Position Summary: This position is responsible for coordinating reservation & customer service related matters with sales team of the territory, including manage priorities for cargo booking and movement process, to identify and communicate problems in freight allocation and pallet build up to terminal services or management.Major Job:·Contact customers for cargo booking to fill flights; Manage customer groups; Enter data in system. ·Complete financial settlement and process reimbursement.·Track on forwarded cargo to destination via aircraft or truck. Trace missing cargo and follow-up on tracers, provide freight status alert and/or customer call back-up support.·Assist Senior Manager, Reservations & Customer Service in identification of department’s potential improvements.