>>> Learning & Development▪ Collect training needs via in-depth interview &training needs survey. Analyze business trainingneeds and collaborate with business stakeholders to provide L&D solution.▪ Plan & roll-out GCSEA training plan, ensure the training implementation and post-evaluation.▪ Analyze training data for effectiveness and provide training reports per business needs.▪ Build up and continually optimize GCSEA training management procedure and policy.▪ LMS (SuccessFactors) management and training report and analysis.▪ Design & develop the people manager learning road-map.▪ Training delivery for Leadership Competency Model/ Effective Communication/ DiSC▪ Training course design, Probation Management/New people manager workshops.▪ Support Together we lead to develop key talents.▪ Payment Management & Vendor Management>>> Onboarding▪ Drive the new employee orientation program for process optimization and 2023 quick wins.▪ Lead the new joiner onboarding learning journey and lead the change management to optimize thenew joiner onboarding experience.▪ Training delivery for new employee learning journey, Culture workshop/ BU exploration>>> Culture & Employee Engagement▪ Cultivate learning culture and develop D&I culture across the organization▪ Lead the Internal trainer program, roll out TtT & certify, manage internal trainers group to ensure thetraining needs for internal classes.▪ Lead employee engagement activities in China, fitness club, monthly birthday party, quarterlyholiday events, soccer club, etc.

Plan yearly training plan collaborate with different domain owners; Analysis yearly training plan to make sure it reflect the business training needs and drive HR priorities. Drive the localization for Regional training program; Landing the Global Leadership program pilot in China and continually to transit the leadership program to local version ;Implement China general skill training; report and evaluate the training delivery and effectiveness; continually optimize the local training processSupport the implementation of retail capability development programExternal vendor management

>>> Learning Analyze business training needs, provide L&D solutions and collaborate with variety stakeholders to fulfill business increases.Plan, coordinate and implement China training plan; report and evaluate the training delivery and effectiveness; continually optimize the local training process.Deploy and localize CBRE Global/APAC training program.Design/ continually improve training materials to fulfill the up-to-day training demand.Training Delivery, orientation, performance management related, talent management related, etc. Promote CBRE training resources, Talent Coach LMS and cultivate local learning culture.Internal trainer management, external vendor management and budget & cost management.>>> Talent & Development Supporting TLD lead on the talent review and succession planning across China.Identify key positions/ talent group for business and design the relevant development intervention.Lead the annual performance management cycle. Provide relevant training topics for China staff, tracking and reporting the progress and results.>>> Employee Engagement Deploy yearly employee engagement survey, debrief survey result and report in China.Partner with business on employee engagement action planning, implementation and tracking.Localize and implement Global/APAC DE&I initiatives.>>> Program Seed Talent Development Program ---- Program Designer & LeadSEED is designed based on 70-20-10 principle and focus on action learning projects to develop talent mostly through on-job training. I worked as the program lead and manage stakeholders to make the program happen. SEED ended up with extraordinary outcomes,13 out of 28 graduates promoted or work-scope expanded.

Employee transfer/ movement process/ voluntary resignation procedures/ dismissal process. Support management trainee program, onboarding, rotation, posting, graduate etc.Vendor monitoring for immigrant workers register/Hukou/employment confirmation.

>>> BAUILT & VILT training implementation; training delivery tracking and effectiveness and evaluation. Reporting & continually optimization on local training process.Plan and implement bank-wise general skill training; collaborate with academy and Business/Function stakeholders to fulfil their regular and ad-hoc training needs.Localize and implement leadership training, culture program and other Global/APAC top-down training cross bank. Deploy AML training; Collaborate with FCC and Risk team and support country Financial Crime Risk related training.System management for LMS and learning resources.Vendor management and proceed all vendor contracts and training related payment.>>> ProgramLocal FCR Training Program ---- Training CoordinatorTo fulfill the FCR training requirement from SH Banking Association, the local FCR training program kicked off. I worked as the training coordinator to collecting LoB needs, connect the needs with FCR team, plan and implement the training sessions and report training data. The training hrs and feedback have met the association requirement.All-staff general skill training program ---- Planner and Training CoordinatorThe tax refund is allocated to training budget for all staff general skill. I worked as the planner to wholistically manage the budget and plan training sessions to maximize the cost is used for people development on business writing and presentation. I’m also responsible for the training implementation, tracking and results analysis and payment process. The program is very successful with all planned sessions delivered and excellent learner feedback.