 Serve as Dyson and Flex account manager  Quote and review the cost metrics of new projects and sustaining projects(including injection part and tooling).  Quote and review the tooling modification cost and NRE cost, including fixtures&Jigs, spare parts  Manage and review with factory for NPI components and material readiness  Manage production line capacity based on EAU volume with factory, drive production capacity to adjust the FC and hold it accountable.  Discuss with customer for the E&O process and liability condition, including EC change.  Negotiate with customer and factory for the HUB/SMI process  Lead customer service team to manage MP FCST planning and commitment feedback to customer.  Drive cross function team to resolve the issues which impact the schedule and production.

As AM and PM of Motorola two way radio business and projects.Introducing company’s road map and discussing the new project plan with Motorola purchasing team.Reviewing the cost breakdown and delivery performance quarterly. Leading team to co-work with Motorola program team for the new project technology,cost,quality and delivery issue.Leading and communicating with cross functional teams to make projects from design to mass production.Leading team for Motorola annual supplier audit(twice a year).Take care the issues which is related with customers,such as quality, complaints etc.

Manage forecast and order of DELL to meet DELL’s request delivery dateLead Zhongshan team to manage all the order issues of DELLCommunicate with cross functional team to resolve the issues which block shipment on schedule delivery.Communicate with PMC and buyer/suppliers to resolve the material schedule issue.Joining quarterly audit to vendors from capacity,raw material management,productivity.Tracking payment status and take responsibility to make payment on time.Fulfill other customer’s issue such as sudden additional order etc.

Certified JQE of DELL and accept the training of JQE. Taking responsible of the quality issue of DELL in wistron;Well known the flow of factory manufacture (SMT, DIP, CASING);In charge of global abnormal issue that happened on DELL assemble factory. All the issues are requested to feedback within 24H and provide 5C and 7Ds. Lead DELL annual audit (QPA/QSA) and Anti-virus audit, and push team to improve the open issues;Setup the first anti-virus team in wistron ZS factory.Lead DOA team to  improve the loss in factory manufacture line, make CLCA system to improve quality continually;Control LRR/VLRR of wistron, from i take this Job to now wistron LRR/VLRR has meet DELL goal;Lead abnormal issue (material or workmanship and so on) and make sure delivery on time;Lead OSV to make better service on site;To be trained the QC7 tools and new QC7 tools and other quality tools(mintab) .