马衡衡 Email and Phone Number
马衡衡 is a Anqing Eternal Paper & Plastic Co., Ltd. · Permanent- Business Development Specialist at Anqing Eternal Paper & Plastic Co., Ltd..
Anqing Eternal Paper & Plastic Co., Ltd.
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Business Development SpecialistAnqing Eternal Paper & Plastic Co., Ltd. 2022 - PresentAnqing, Anhui, ChinaIdentify and research potential clientsDevelop and maintain client relationshipsCoordinate with sales teams to develop mutually beneficial proposalsNegotiate contract terms with clients and communicate with stakeholdersMonitor project teams to ensure contracts are executed as agreedGather useful information from customer and competitor dataMake and give presentations to prospective clients and internal executives -
Customer Service SpecialistUps United Parcel Service Jun 2019 - Oct 2020Hefei, Anhui, ChinaConfer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Refer unresolved customer grievances to designated departments for further investigation.Determine charges for services requested, collect deposits or payments, or arrange for billing.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Solicit sales of new or additional services or products.Order tests that could determine the causes of product malfunctions.Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.Review insurance policy terms to determine whether a particular loss is covered by insurance.Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. -
Amazon CommissionerHexin Technology Co., Ltd. (Hefei) Oct 2018 - May 2019Hefei, Anhui, China1. Responsible for platform order processing, platform product editing, uploading and modification, and improving product attributes, descriptions and other related information;2. Responsible for the operation and maintenance of store products, product updates, etc.;3. Organize sales reports and new product data analysis, track, analyze, and report on new product sales, report problems in sales in a timely manner, and give feasible suggestions;4. Responsible for product delivery, monitor out-of-stock inventory, and make replenishment plans according to the inventory formula.
马衡衡 Education Details
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Wuhu Institute Of TechnologyCollege Degree
Frequently Asked Questions about 马衡衡
What company does 马衡衡 work for?
马衡衡 works for Anqing Eternal Paper & Plastic Co., Ltd.
What is 马衡衡's role at the current company?
马衡衡's current role is Anqing Eternal Paper & Plastic Co., Ltd. · Permanent- Business Development Specialist.
What schools did 马衡衡 attend?
马衡衡 attended Wuhu Institute Of Technology.
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