Ya-Chin C. Email and Phone Number

● Writing test cases, test plans, and test reports.● Performing tests by using various methodologies.● Creating internal documents and tools by Notion and Google Sheets.● Tools- Mantis as issue tracking tool.- Git as version control software.- Postman as API testing tool.- Robo 3T / Studio 3T as MongoDB query tool.● Leading and actively participating as a core member in many game projects; including card games, crypto games, sabong, dice game (color game), third-party digital games, and physical slot machines.

● cases tracking. ● Providing consultation on document review matters. ● Engaged in cross-departmental communication.

● Order placement and reservation management at the store. ● Environmental hygiene and safety maintenance. ● Beverage preparation and light snack preparation. ● Received a perfect score in mystery shopper evaluations.

● On-site service at restaurant. 　- Bartending and light snack preparation. 　- Product display, signage design, and environmental maintenance. ● Assisted in logistical affairs. 　- Developed standardized procedures and created training materials. 　- Handled order negotiations, inventory management, and settlement.

● Provided assistance to players. Including telephone, email, and online chat. ● Organized data and created forms. ● Test in-game issues after fixed. ● Provide optimization solutions to enhance service quality.