김가은 Email & Phone Number

대한민국 서울 서울

Tiffany Korea (Current)_e-commerce executive[Sales Management]▪ Weekly/monthly reports & analysis on e-com sales▪ Sales forecasting & budgeting tasks[Management of KakaoTalk Gifts Platform] ▪ Execute sales plan to achieve monthly sales target (Secure main promotions with KakaoTalk Gifts platform stakeholders) ▪ Communicate with Product MD team to launch new/ exclusive products in KakaoTalk Gifts channel to maximize sales volume ▪ Daily inventory management to minimize out-of-stock issues[Kakao Gifts System Integration Project]▪ Executed order management/ product catalog integration between Kakao and Tiffany. ▪ Revamped PDP with new system flow and design[E-com(.kr) Launch Project ]▪ Implement Salesforce Commerce Cloud, Management Cloud to Tiffany & Co. (first case globally)▪ Establish order life-cycle process and define technical requirements to global stakeholders (order/ cancellation/ return management etc.)▪ Set up system trigger points and contents with global project teams regarding customer communication messages (Alimtalk, email, SMS)▪ Set up e-com policy that is communicated to online customers▪ Supported PR/MKT team on building marketing plan for grand opening (Influencer, Youtubers commercials etc.)

대한민국 서울 서울

Dongil Devanlay LACOSTE (Oct. 2018-Sep. 2022)_digital flagship specialist[Marketing and Promotion]▪ Plan regular promotion and implement under DF site brand strategy and guideline▪ Assess opportunity of CRM and implement CRM activity by on-time execution along with DF marketing calendar▪ Develop sales strategies & manage inventory to meet sales target ▪ Secure related resource and support through active relationship management of teams ▪ Sales forecasting & budgeting tasks, track P&L (monthly /annual / 3years plan)[Front-end/ back-end management]▪ Configuration setting in Salesforce Commerce Cloud (Demandware) on merchandising, promotion▪ Log and track bugs and manage tickets in JIRA tools - coordinate weekly meeting with agencies and region/corp. team[Analytics]Review DF data and monitor report quality with key take-away