Dae-Hyun Lim Email & Phone Number

Seoul, South Korea

- Name of "country IT manager" role has been changed to DSDS (DT site service delivery specialist) and take more responsibility of IT service delivery for both Korea and Australia(New Zealand) since 2023.- regularly had a SSR (DT Site Service Review) with site Key persons to discuss monthly KPI for IT service and its operation and to listen their needs and pain points.- Keep discussing and monitoring about IT service operation and delivery with outsource company (Wipro) and keep improving KPI and Users' satisfactions for the service delivery.- Lead and complete multiple projects in Australia and New Zeland with local colleagues and local supplier (Lab movement , replacement of old copper wired telephony to new VoIP system)- Contribute the APAC team in Thailand, India, Japan, Singapore to prepare PC budget and provisioning timley every year- coordinate security concerns and implementation between global team in europe and each country- manage IT fixed assets of all local entities in both korea and australia and keep improving asset inventory (PC hardware, Mobile, Printer, Servers etc) in CMDB.- coordinate and contribute to roll-out of global projects such as industrial tablets with maintenance solutions, IoT installation, etc.- locally contribute and assist to improve / enhance network - implementation of SD-WAN for Korea

Seoul, South Korea

Changed company name from Solvay Chemicals Service Korea to Solvay Korea.Co.Ltd since Aug 1st, 2021.

Ulju-Gun, Ulsan, Korea

1. IT Service Delivery for the Korea Sites - delivery IT infrastructure services and solutions for the all KR site (5 sites) - manage IT asset inventory and LifeCycle of all Korea IT infrastructure then GreenIT(Disposal) after EOL. - manage IT servicedesks and train to keep Good Quality on IT end-user support - coordinate to roll-out global application of HR,HSE,Manufacturing etc locally - regularly conduct site satisfaction survey to see user request and communicate - manage IT infrastructure services and qualities based on ITIL framework via salesforce(remedyforce) 2. IT solution Delivery for Project- Take Leading responsibility for local part of global / regional IT project (Win10 Roll-out, M&A Divesture, Digital@plant Roll-Out project) - Coordinate between local business and global IT resource and deliver IT solutions/service to successfully roll out the Global project. 3. Governance and Administration- Manage IT budget and spending for CAPEX and OPEX for Korea- Manage IT security management (passed solvay internal IT security Audit without any major impacts) - take responsibility for IT BCP / DRP

Ulsan

Ulju-Gun, Ulsan, Korea

1. Site Server Management - operate and maintain windows2003,2008,2012 server & services (fileserver, backupserver, license, DFS) for 300+ users - implement and operate MS SCOM to monitor servers - support and maintain HPC Linux server & CAE services for simulation - update patches on servers to keep them secured - manage daily, monthly backup and replicate D2D data 2. Site Network & Telecom Management - maintain and upgrade, troubleshoot network and IP telecom in the site - review, update and comply with company policy and standards - manage and monitor site networks via cisco network assistant 3. Security Management - implement site access control system (Genetec) and CCTV for the Plant - keep communicating users to aware them site security and comply security policies 4. IT Software Change Management via MS SCCM - manage and operate SCCM to do software MRO or push packages - conduct monthly security patch via SCCM remotely and secure end user PC from vulnerability 5. IT infrastructure Project Management - locally coordinate global project (win7 migration, MES roll-out, Goolge Cloud Implementation etc) - Lead local project and manage (Site network renewal, FileServer Migration etc) 6. IT Asset Provisioning and Fixed Asset Management - manage Assets Inventory and keep consistency via SCCM/AD/CMDB(remedyforce) - manage IT budget and spend for fixed Assets (PC, Server, etc) - conduct GreenIT (IT disposal) after Assets are EOL 7. Site IT service delivery and support End-users on application - help to identify MES (PI Client, Aspen Manufacturing) then communicate with global team to resolve issues. - deliver and renew IT license services for AutoCAD, CAE application, etc timely.

Bupyeong-Gu, Incheon, Korea

PLM solution (Simens Teamcenter) application administrator of GMDAT Administrated and sustained a TcAE application Conducted regular changes of TcAE v9 upgrade, patch for GMDAT TcAE v9 / Tcvis 2005 troubleshoot and end-user support CAx application license management under both UNIX and Window environment (TcAE,UG,Delmia,Autocad,Autoform,Alias, etc) Administrated and maintained a PLM UNIX system (HPUX 11.11, SUN OS5.8) HighAvailablity (HP MC service guard / SUN clustering) environments Using EMC SAN/NAS storage on RAID environment Oracle 9i DB in Clustering, SQL-BT, Patrol / TSM monitoring system SUNONE Webserver, CIFS file sharing(samba), NIS etc ITIL based working process (change, release, incident, problem, etc) Deployed and upgraded all windowsXP clients using win2003 ActiveDirectory Involved several GM Global Projects and worked with GM Persons Prepared an IT security audit of a PLM solution from GM HQ and performed successfully. Administrated and maintained various servers (Flexlm license, secureFTP, Samba, etc)

Changwon, Incheon

UNIX system administrator of GMDAT Administrated and maintained UNIX servers and UNIX CAD Clients Implement Daily backup for Servers Manage Vendors to maintain UNIX system and Unix CAD clients. Troubleshoot and resolve technical system issues