Contact Center Supervisor
Current1. Project Manager of Digital Assistant (Chat bot)2. Project Manager of MCT (CS email management system)3. VOC Resolution 4. System Management officer at Contact Center5. Coaching
Nov 2017 - Present
AeroLeads people directory · profile
Johnny(Jeonghwan) Jang Email & Phone Number
Team Leader at Customer Contact Center, DHL Express Korea
at
DHL Express
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Team Leader at Customer Contact Center, DHL Express Korea
Location
Seoul Incheon Metropolitan Area, Korea, Republic of
Company size
Who is Johnny(Jeonghwan) Jang? Overview
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Quick answer
Johnny(Jeonghwan) Jang is listed as Team Leader at Customer Contact Center, DHL Express Korea at DHL Express, a with 46678 employees, based in Seoul Incheon Metropolitan Area, Korea, Republic of. AeroLeads shows a matched LinkedIn profile for Johnny(Jeonghwan) Jang.
Johnny(Jeonghwan) Jang previously worked as Contact Center Supervisor at Dhl Express and Senior Team Leader at Customer Contact Center at Dhl Express. Johnny(Jeonghwan) Jang holds Bachelor'S Degree, Economics from 전남대학교.
Company email context
Email format at DHL Express
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DHL Express
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Profile bio
About Johnny(Jeonghwan) Jang
Customer Service & Logistics Specialist
Listed skills include Team Building, Customer Satisfaction, Customer Relations, Contact Center Management, and 7 others.
Current workplace
Johnny(Jeonghwan) Jang's current company
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Dhl Express
5 roles
Johnny(Jeonghwan) Jang work experience
A career timeline built from the work history available for this profile.
Senior Team Leader At Customer Contact Center
Dhl Express
1. Lead monthly Team meeting for improving performance of Revenue 2. Accept and register bookings for DHL services3. Activate contingency plan on emergency or occasional situation
Nov 2014 - Oct 2017
Advisor At Customer Contact Center
Dhl Express
Confidently and knowledgeably provide the full suite of DHL customer service offerings (eg booking, enquiries, shipment status, tracking etc) to all parties contacting DHL via the customer service hotline and other contact modes.
Dec 2011 - Nov 2014
Mar 2011 - Jun 2011
Feb 2010 - Jan 2011
2 education records
Johnny(Jeonghwan) Jang education
Bachelor'S Degree, Economics
Diploma, Business
Ilsc Language School Of Canada
FAQ
Frequently asked questions about Johnny(Jeonghwan) Jang
Quick answers generated from the profile data available on this page.
What company does Johnny(Jeonghwan) Jang work for?
Johnny(Jeonghwan) Jang works for DHL Express.
What is Johnny(Jeonghwan) Jang's role at DHL Express?
Johnny(Jeonghwan) Jang is listed as Team Leader at Customer Contact Center, DHL Express Korea at DHL Express.
Where is Johnny(Jeonghwan) Jang based?
Johnny(Jeonghwan) Jang is based in Seoul Incheon Metropolitan Area, Korea, Republic of while working with DHL Express.
What companies has Johnny(Jeonghwan) Jang worked for?
Johnny(Jeonghwan) Jang has worked for Dhl Express, Kcc Corporation, and Dq Grill And Chill.
How can I contact Johnny(Jeonghwan) Jang?
You can use AeroLeads to view verified contact signals for Johnny(Jeonghwan) Jang at DHL Express, including work email, phone, and LinkedIn data when available.
What schools did Johnny(Jeonghwan) Jang attend?
Johnny(Jeonghwan) Jang holds Bachelor'S Degree, Economics from 전남대학교.
What skills is Johnny(Jeonghwan) Jang known for?
Johnny(Jeonghwan) Jang is listed with skills including Team Building, Customer Satisfaction, Customer Relations, Contact Center Management, Call Monitoring, Call Coaching, Team Leadership, and Process Improvement.
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