Joined ACE American Insurance Company P&C Claims Manager in May 2005.•Promoted to Head of Claims on 1st August 2006.•Working for property, engineering, casualty and marine claims•Working for coordinating with underwriters regarding new business and its risk•Manage claim handler’s education •Encourage and control claims handlers to achieve highest efficiency.•Managed outsourcing companies and surveyors.•Reorganized claims handling process and improved efficiency.•Performing fraud prevention roles.•Litigation management•Manage claims related complaint•Catastrophe management•Multinational Account Claim mangement•Manage and control outstanding reserve•Manage claims quality improvement

Head of Claims

for property, engineering and casualty. •January 2002, promoted to a senior general manager•Property, engineering marine and casualty claims manager •Performed engineering risk management survey

Worked as director for all insurance related litigation and consulting and coordinating•Marine casualty management

손해사정업무

Claims & Marine Underwriting