To define my working life, I would say that I am an enthusiastic, structured and organised VoIP software engineer. This is with a strong technical backround in SIP & VoIP routing, Core networking principles, Linux distributions, firewalls, data connectivity and fixed line. My recent focus is around a telco stack comprosed of Kamailio, RTPengine, Janus, FreeSWITCH & CoTURN. This coupled with automation tools such as Terraform and SaltStack.I am currently building on my existing skillset by improving my programming language knowledge and learning new ones along the way.
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Voip Software EngineerSynthflow AiManchester, Gb -
Senior Net Ops EngineerMaxcontact Oct 2023 - PresentEngland, United KingdomIn my current role, I am tasked with the creation, maintenance and upgrades of the Max Contact Telephony solution.This is using CoTURN, FreeSWITCH, Kamailio, RTPengine software as well as Hashicorp Terraform and SaltStack as the automation tools in use. -
Infrastructure EngineerMission Labs Jun 2021 - Oct 2023Manchester Area, United KingdomWhilst working at Mission Labs I had the opportunity to increase my SIP based infrastructure knowledge and work with automation software to achieve this. -
3Rd Line Voip EngineerM247 Jan 2019 - Jun 2021Manchester, United KingdomDuring my time at M247, I was a 3rd line Engineer specialising in VOIP services, including core networking equipment such as Genband (Ribbon,) Asterisk based PABX and Broadsoft applications. These being heavily linux based system, I am tasked with the day to day maintenance and incident management. -
Voice/Pbx Deployment EngineerM247 Ltd Mar 2018 - Jan 2019In this role, I was tasked with the building and delivery of hosted PABX projects including 2nd line support on Asterisk and Broadsoft based hardware and software. Coupled with elements of core network routing for the M247 Voice network including fault finding and fixing on the network.
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Provisioning Team Leader (Ipt)Gamma Apr 2017 - Mar 2018Manchester, United KingdomWhen i worked in this specific job, I was a Team Leader for the IP Telephony and Number Management teams at Gamma, this including SIP, Horizon, Mobile and Inbound. This included technical and provisioning escalation and pre-sales queries as well as project work of planned upgrades and migrations to the network at Gamma. -
Cst IptGamma Apr 2015 - Apr 2017During my time on the IP Telephony at Gamma, my main tasks included supporting the SIP, Horizon & data platforms with 2nd line tech support to the wholesale channel.
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Wholesale Provision/Escalation Team MemberChess Telecom Nov 2013 - Apr 2015Alderly Edge, CheshireWhilst I was working on the reseller support desk at Chess. My main tasks were: Provision escalation and 2nd fault line support within the wholesale channel. This was mainly based around, WLR3 and data connectivity, Hosted Voice and SIP and NGN routing.
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Customer Service RepresentativeC Nov 2012 - Nov 2013Alderly Edge, Cheshire -
Customer Service/ Inbound SalesBt Dec 2011 - Nov 2012Warrington, United Kingdom
Frequently Asked Questions about 🚀John Hardiman
What company does 🚀John Hardiman work for?
🚀John Hardiman works for Synthflow Ai
What is 🚀John Hardiman's role at the current company?
🚀John Hardiman's current role is VoIP Software Engineer.
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