PT SATU ENAM DELAPAN SOLUSI or called 168Solution was established in December 2009 as also successfully implemented Best Practice Framework for Call Centers that helped our clients align service standards with international call centers. We are known to be resourceful in practical ideas that results in solution and successful implementation.
Since the beginning, with its strong commitment to handle the call center project management (which has now grown into a contact center), 168Solution offers a wide range of learning programs from public training to customized in-company (in-house training), workshops and coaching programs (consulting) for contact center.
We support our client to build and develop their call / contact center, as well for their staff training, that are from Telecommunication Company, Banking, Financial Services, Insurance, Hospital, etc. 168Solution consistently delivered various training and event which is related of call / contact center and project management workshop programs for professional at call / contact center across Indonesia.
WHY US?
There are several reasons why 168Solution are the best partners for your professional in the contact center:
1. Dedicated Professional Team
The team led by Grace Heny. She was a professional in the Indonesian contact center industry with 15 years of experience setting up and managing in-house and outsourced contact centers.
2. Key Personnel Certifications
168Solution team members are internationally certified with local practical knowledge credited with a list of successful projects with clients in various industries.
3. Support for Success
We have also successfully implemented Best Practice Framework for Call Centers that helped our clients align service standards with international call centers.
CONTACT US
Phone: (021) 729-3311
Mobile: 0838-98888-168 (phone / SMS / WA)
Fax: +6221 729 4528
E-mail: public.class@168solution.com
Company Details
- Employees
- 7
- Founded
- -
- Address
- Gd. Aquarius Lt. 2, Jl. Sultan Iskandar Muda No. 7, Arteri Pondok Indah,indonesia
- Industry
- Professional Training And Coaching
- NAICS
-
Business Schools and Computer and Management TrainingComputer TrainingProfessional and Management Development Training
- Website
- 168solution.com
- Keywords
- contact center training, call center training, customer service training, contact center certification, consulting, business process, business analyst, setup contact center, contact center technology, research, mystery shopping, customer satisfaction research, coaching, Quality Monitoring, customer experience, customer satisfaction, customer relation management.
- HQ
- Jakarta Selatan, Jakarta
168solution Questions
168Solution's website is 168solution.com
168Solution's LinkedIn profile is https://id.linkedin.com/company/168solution
168Solution has
7 employees.
View email and phone details for 7
employees at 168Solution.
168Solution's industry is
Professional Training and Coaching
168Solution's top competitors are
Pt. Layanan Pengadaan Indonesia,
Ayo Kenalin,
Askarasoft,
Pbs Hr Service,
Cv Solusi Integral,
Berjasa Consulting,
Citra Digital Lintas, Pt,
Putra Jasa International Patent,
Pt Servistama Pro Indonesia,
Pt Centralzen.
168Solution's categories are Professional Training and Coaching
168Solution's founding year is 2009
