3Dsoft - MecaPlanning

Operating in over 40 countries, 3Dsoft is the leading developer of software solutions for organising, production management and steering repair work in car dealerships. 3Dsoft has been part of the bee2link group since end-2019. The software developed by 3Dsoft optimises business by digitising the entire customer service journey. The teams implement their procedures using tailored dashboards and customers benefit from a reliable, transparent service. 3Dsoft’s top four products are: 1) MecaPlanning: digital steering for customer service. 2) MecaPlanning Factory: solution designed to automatically coordinate all flows for a new vehicle preparation centre and/or used vehicle reconditioning centre. 3) MecaPlanning Agent: a version of MecaPlanning specifically developed for smaller businesses. 4) Kairos LS: to optimise body work flows. 3Dsoft strives to provide car dealerships with an optimised customer service experience, especially to safeguard and increase their profitability. We give them the tools they need to reinvent their customer service process through a digital platform that steers and streamline the after-sales journey, from booking an appointment to job completion, as well as improve the work and day-to-day experience of users in the workshop/dealership, in addition to customer satisfaction. 3Dsoft: Revolutionising customer service.