Established in 2010, Accordia Global Sdn. Bhd. is a technology company specializing in Omnichannel Cloud Contact Center solutions and AI-powered automation. We help businesses transform customer interactions into seamless, intelligent experiences by leveraging AI, machine learning, and automation.
Partnering with cloud leaders like Google and Alibaba, we offer scalable cloud and on-premise solutions across Voice, Chat, Desk, and Social channels, ensuring businesses stay connected effortlessly. Our expertise in CRM integration enables smooth connectivity with platforms such as Zoho, Freshdesk, Zendesk, Microsoft Dynamics, and Salesforce, optimizing operations for efficiency and growth.
With AI-enhanced knowledge bases, an AI voice generator, and real-time call transcription, we simplify workflows, enhance agent productivity, and drive business growth.
Driven by innovation and long-term partnerships, Accordia Global has successfully expanded into Indonesia and Nigeria, with a growing presence in Hong Kong, India, Vietnam, Thailand, and Singapore.
Company Details
- Employees
- 48
- Founded
- -
- Address
- Jalan Pengaturcara U1/51a, Unit 15-3,uoa Business Park,malaysia
- Phone
- 603 5569 9816
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- accordiasolution.com
- Keywords
- Call Center Solutions, Business Process Outsourcing, Telephony System, Cloud SaaS, Accordia CIS, Telephony Solutions, Customer Service, Zoho, Cloud Solution, Contact Centre Solution, Contact Management, call center solution, CIS, Telephony platform, customer service experience, crm, Omnichannel Solutions, Customer Engagement Solutions, Telecom Solution, Best Practices.
- HQ
- Shah Alam, Selangor
Accordia Global Questions
Accordia Global's helpline number is 603 5569 9816
Accordia Global's website is accordiasolution.com
Accordia Global's LinkedIn profile is https://my.linkedin.com/company/accordia-solution
Accordia Global has
48 employees.
View email and phone details for 48
employees at Accordia Global.
Accordia Global's industry is
IT Services and IT Consulting
Accordia Global's top competitors are
Clickasia.asia,
Accordia,
Accordia,
Deriv,
Tronic Asia Group Sdn Bhd,
The Access Group,
Polaris Net Sdn. Bhd.,
Emerico,
Accordia Group Llc,
Double Dot.
Accordia Global's categories are IT Services and IT Consulting
Accordia Global's founding year is 2010
