Actifai

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Actifai is broadband’s original AI-powered sales platform, helping providers grow since 2019. From small rural ISPs to multi-state operators, Actifai is the only AI solution explicitly built for broadband sales, driving measurable lifts in take rate, ARPU, and retention. Whether for website ecommerce, CSR-led calls, or door-to-door, our AI software helps ISPs maximize customer acquisition while transforming their subscribers' experience. For years, only the largest ISPs could meaningfully use AI—we changed that. We brought together the first and only anonymized dataset collected from millions of sales across the broadband industry and made it the foundation of our modern sales software. Now, regardless of subscriber base or network footprint, every provider can leverage cutting-edge AI to make their sales and customer experiences the strongest on the market. How we do it >>> 1. Data Discovery - In real-time, Actifai gathers customer background info, like home value, family size, and average neighborhood speeds, to illuminate customer needs, interests, and purchase capacity. 2. Machine Learning - Proprietary ML models analyze each new, unique customer interaction vs millions of previous Actifai-powered sales, helping to predict what each customer is most likely to buy. 3. AI Offer Recommendations - Considering all packages, up-sells, and cross-sells, AI identifies which of an ISP’s offers best suits every individual customer while also optimizing for sales conversion, ARPU, & retention. 4. Dynamic Sales Personalization - Adaptive, personalized selling statements highlight the value of an offer, contrast against competitors, and emphasize alignment with a customer’s interests — providing the rationale that motivates buying & wins new subscribers, profitably. A snapshot of ISPs' results >>> - 22x average ROI - 10-30% sales conversion improvement - 6-11% retention lift - 5-26% ARPU boost - 2x add-on sale attach rates
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AI tutoring outperforms in-class active learning: an RCT introducing a novel research-based design in an authentic educational setting | Scientific Reports Nature

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Actifai Appoints Industry Veteran Jeff Vogt as EVP & General Manager, Cable - PR Newswire

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OpenAI tops 400 million users despite DeepSeek's emergence - CNBC

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Gupshup acquires VC-backed Active.ai; eyes $100-200 mn in pre-IPO round - Mint

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Conversational messaging platform Gupshup acquires Active.Ai in all-cash deal - The Economic Times

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Active.ai chats up CreditEase for series A - - Global Venturing

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Gupshup buys conversational banking service provider Active.Ai in third acquisition over six months - Moneycontrol

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Active.Ai powers WhatsApp banking for Abu Dhabi Commercial Bank - IBS Intelligence

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Active.Ai raises $8.25 M in Series A funding led by Vertex Ventures - YourStory.com

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SIA, Singtel and more: Singapore’s top AI adopters could drive 3% GDP growth, says Morgan Stanley - The Business Times

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