AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels.
* Measure and increase resolution rate.
* Reduce agent workload and leave FAQ answering to the AI.
* Increase deflection rate in chat.
* Put repetitive tasks on autopilot.
* Cross reference chat resolution data to your call center data.
Make customers happy
* Immediate answers to questions 24/7
* Intent detection and Natural Language Understanding.
* Measure AI answer quality.
* Answers in every language.
* Bot-to-human handover with built-in live chat.
Set it up in less than an hour.
* Templates for different industries (SaaS, eCommerce, finance, telecoms).
* AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Company Details
- Employees
- 2
- Founded
- -
- Address
- Viru Väljak 6, Tallinn,harjumaa,estonia
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- alphablues.com
- Keywords
- Artificial Intelligence, Customer Support Automation, Natural Language Processing, Deep Learning, Machine Learning, Process Automation, Chat Automation, Live Chat, Chatbots, Virtual Assistants.
- HQ
- Tallinn, Harjumaa
Alphachat.ai (Acquired By Zurich Insurance Company) Questions
Alphachat.Ai (Acquired By Zurich Insurance Company)'s website is alphablues.com
Alphachat.Ai (Acquired By Zurich Insurance Company)'s LinkedIn profile is https://ee.linkedin.com/company/alphachat-ai
Alphachat.Ai (Acquired By Zurich Insurance Company) has
2 employees.
View email and phone details for 2
employees at Alphachat.Ai (Acquired By Zurich Insurance Company).
Alphachat.Ai (Acquired By Zurich Insurance Company)'s industry is
IT Services and IT Consulting
Alphachat.Ai (Acquired By Zurich Insurance Company)'s top competitors are
Inpro Insurance Brokers,
My Brand Central,
Porto,
Zurich Insurance New York Co,
Zurich Insurance Plc, Netherlands Branch,
Zurich Insurance,
Zurich Life Insurance Company Of Canada,
American Zurich Insurance Company,
Warranty Insurance,
Chubb.
Alphachat.Ai (Acquired By Zurich Insurance Company)'s categories are IT Services and IT Consulting
Alphachat.Ai (Acquired By Zurich Insurance Company)'s founding year is 2017
