AmConnect LLC

AmConnect has a unique solution for Fiber-to-the-Home initiatives for municipalities, electrical cooperatives, and private fiber entities. FTTH entities build-out a fiber connection to each subscriber home and/or business in a service territory and AmConnect will handle the greenfield customer journey, from address availability check (territory mapping is included), order/provisioning hand-off, billing, customer care, NOC services and Tier 1/Tier 2 support. Our greenfield model is very flexible, and the Scope of Work will entail the entire service model which can be modified to specific individualized requirements. • Launch your broadband service within 60 days • Fiber broadband ownership without the hassle of the day-to-day operations • No billing or mapping system is needed. However, the City can use AmConnect’s mapping platform or AmConnect can integrate the City’s GIS system into the subscriber/billing platform • No demand aggregation (check availability needed) • Expert Customer Service Representatives to handle customer calls, Tier 1, and Tier 2 support • Network monitoring (NOC Services) if required • Continue building and maintaining your infrastructure, AmConnect will do everything else • Designed to scale as you grow your subscriber base • Keep your branding – local feel • Marketing support to grow your subscriber base