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OFFERED SERVICES → Product Strategy - Workshops - prep and facilitation: product vision, value proposition, design studio, design principles etc. - Providing UX recommendations based on gathered qualitative and quantitative data to inform UX and business decisions - Help define product scope and priorities for development: short-term, mid-term, long-term – working closely with the client → User Research - Creating guidelines and written scripts for user interviews both B2B and B2C - User Research setup and process (conducting interviews, preparing surveys and feedback forms etc.) - Report findings in Miro (Wall of Justice), User empathy maps etc. Deep dives in Google Slides, supported by diagrams and infographics → UX Design UX deliverables: user personas, site maps, user journeys maps, process flows, wireframes and low-fidelity prototypes → Design Leadership - Leading small creative teams, work management - Mentoring junior to mid-level designers TOOLS Figma, Sketch, Miro, Adobe CC (general skillset), InVision, Hotjar, Playbook UX