ApplicationCare Group

Application Care is a CRM and CONTACT CENTER professional services firm based in Tel Aviv. Application Care offers a wide range of services supporting various stages of CRM and Contact Center projects. Application Care offers services on different project levels, from vision definition to process planning, deployment and training. Our end-to-end deployment methodology, CRM STORY BOARD was developed over years of experience with various project scales for varied industries. Our methodology is focused on: • AGILITY and efficiency • Operational COMPATIBILITY and process improvement • MONITOR and control mechanisms • COLLABORATION and handshakes • DIGITAL operations • PROACTIVE and CONTEXTUAL care These are achieved by: • OPTIMIZING usage of the the selected CRM and CONTACT CENTER technology being used to business and operational needs • Expansion into DIGITAL operations • Focus on PROACTIVE, CONTEXTUAL and PERSONAL care ApplicationCare resells and supports FIVE9 in Israel, the most advanced CLOUD CONTACT CENTER: • Simple • Flexible • Faster • Cost effective • Integrated with most cloud based CRMs, Dynamics, SalesForce, Zoho, Sugar CRM, Oracle clouds and any web based CRM