Specializing in professional remote call monitoring and telephone mystery shopping for any industry. We work alongside your staff to help your company build a reputation of exceptional customer service.
Some of the services we provide:
- Coaching & Training
- Remote Call Monitoring & Evaluation
- Email, Phone, & Chat Mystery Shopping
- Speech Analytics
- Competitor Analysis
- Specific Business Requests
All of our programs are designed to provide objective, impartial observations to measure the quality of service provided by your contact center representatives. Your customer may call the first time due to good advertising or a great price - but it's your outstanding service that creates loyal customers that keep coming back!
Contact ARC to start planning your custom contact center program at 800.397.3515 and via our website at www.arcqs.com
Company Details
- Employees
- 14
- Founded
- -
- Address
- 820 Columbia St, Orange,connecticut 06477,united States
- Industry
- Professional Training And Coaching
- NAICS
-
Business Schools and Computer and Management TrainingComputer TrainingProfessional and Management Development Training
- Website
- http://www.arcqs.com
- Keywords
- Remote Call Monitoring, Telephone Mystery Shopping, Customer Satisfaction Surveys, Competitive Shopping, Onsite Training, Call Coaching.
- HQ
- Orange, Connecticut
Arc Questions
Arc's website is http://www.arcqs.com
Arc's LinkedIn profile is https://www.linkedin.com/company/arcqualitysolution
Arc has
14 employees.
View email and phone details for 14
employees at Arc.
Arc's industry is
Professional Training and Coaching
Arc's categories are Professional Training and Coaching
Arc's founding year is 1996
