AreTheyHappy

AreTheyHappy has transformed into GuestXM! GuestXM is an online tool that centralises all messages, reviews and social media into one intuitive inbox. We integrate Facebook, TripAdvisor, Instagram, Yelp and many more. We close the gap between your business and your customers. From one dashboard, you can engage with, join conversations, and respond to customers in real-time. This is vital when one unanswered negative review can cost up to 30 customers. We provide data insights to help you make better business decisions. And lastly, we provide tips and guidance on how to best respond to negative reviews, i.e. with sincerity and class.