ariia Guest Experiences

ariia is your Guest Experience Platform. Connect with your hotel, restaurant and residential guests through mobile, guest room and table-top applications. Give your guests and customers a hassle-free way to communicate and engage with your teams and services. Monitor guest and customer sentiment in real-time and use the latest analytics and AI technologies to maximise revenues and guest satisfaction. INSTANT COMMUNICATION Give your guests a quick and easy way to communicate with your team. Receive guest requests and customer orders in real-time and have them routed to the correct team members automatically. Give your guests a smooth and pleasant experience by tracking correct order fulfilment and request resolution time. ADVERTISE SERVICES Market your services and amenities to guests with beautiful imagery and engaging content. Tailor information to specific guests with personalised adverts, offers and discounts. Maximise your revenue and up-selling opportunities by issuing incentives and tracking engagement and conversions. REAL-TIME REVIEWS Monitor guest and customer sentiment in real-time through real-time reviews and ratings. From basic ratings to rich commentary, gauge sentiment whilst your guests and customers are on-site, thus providing a unique opportunity to rectify low ratings and negative reviews during the experience.