Aumtech Inc.

At Aumtech, we empower Customer Support, CX leaders, and Contact Centers with AVVA, our intelligent communications and collaboration platform. AVVA streamlines voice, video, screen share, and file-sharing without costly infrastructure changes. Modern contact centers face challenges such as: - Rising operational costs - Outdated technology - Inefficient customer service processes Aumtech solves these issues with a solution that improves agent efficiency, enhances customer satisfaction, and drives business performance. Why Choose Aumtech? - Seamless integration – No downloads, plugins, or infrastructure changes, ensuring instant deployment and reducing operational costs. - Enhanced agent efficiency & CX – AVVA provides real-time assistance and first-call resolution, boosting CSAT by 22%. - Real-time insights & analytics – Our dashboard offers deep visibility into agent performance, key KPIs, and customer interactions, driving smarter, data-driven decisions. Our Proven Results: - 8% revenue increase - 40% higher portal adoption - 22% improvement in CSAT, leading to better customer loyalty and retention A recent client had to say: "AVVA transformed how we connect with retailers and suppliers. With seamless order management, easy verification of deliveries, and fabric comparisons, our operations have never been smoother. It’s been a game-changer!" – Mon Cheri Bridals For over 35 years, Aumtech has been a leader in rich communications and AI-powered customer engagement solutions, helping mid-to-large enterprises modernize operations without expensive infrastructure overhauls. Our cutting-edge voice, video, mobile, and analytics tools drive: - Cost savings - Omnichannel communication - Exceptional customer experiences Join the future of customer engagement with Aumtech and AVVA. 📩 Drop us a DM or visit Aumtech.com to learn more.