AUTO-CALL

Autocall specializes as a CSI and BDC for the automotive industry, serving the national departments of automaker OEMs and OEM dealership networks Our success rate generating CSI reports for national departments and BDC services for their dealer network, generating appointments, leads and custom follow up processes proves why industry leaders, (OEMs), top dealers and dealer groups trust us with their most valuable asset… their customers! AutoCall contact Center was established and built right here in the in South Africa to fulfill the auto industry’s growing need for an independent third-party to execute CSI customer satisfaction surveys. A company that could dedicate the time to successfully contact customers and provide our client with valuable customer feedback and information. Autocall Call Center had evolved into a leader in CSI and customer retention field Throughout the years, Autocall has invested heavily in the call center facility, technology, people, and training to become the automotive-only virtual BDC. that we are today, Autocall Call Center staffs Automotive specialists who will represent your brand with the highest levels of professionalism, trained by the industry’s best automotive retail experts who provide continuous coaching on targeted campaigns, call scripts and techniques that drive successful results for clients.