B24Chat is an AI-based Omnichannel, NON-CODE, conversational marketing automation, and adaptive chatbot platform. That creates smart automation in sales and customer services using NLP, personalization, and recommendations. It helps to increase conversion rates and sales, make human resources savings, optimize customer service, and improve user experiences.
Bringing online and offline together!
Integration with various portals, CRM, ERP systems, all known Messengers like WhatsApp, Telegram, WeChat, Facebook messenger, SMS, web push, etc.
The Platform learning by itself from the company's content as products, services, news items, etc. uses the information in conversation with customers on the set scenarios.
- Multi merchant platform with an online store, Marketing automation tool for automatically creating and optimizing ads on Google, Yandex, Facebook, and Instagram.
B24Chat has an AI optimization module that smartly allocates your advertising budget.
- CDM/ dynamic CRM, Loyalty program, Smart AI Broadcast, interactive talking map, the Delivery module with Face AI, Cloud drive, bot automation in video for creating courses online and knowledge base.
- Video flow analytics for face & object recognition & consumer behavior.
BI & Cross-channel analytics: from all adds and connections.
Working with any devices - The platform is flexible and can integrate into the personal robot's touch and promo screens and smart POC to recognize and create interactive conversation.
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