Bace One

Bace One has been created from the Autonomy etalk practice of QPC in Europe, including Sales, Support, Professional Services and Engineering, which has been helping contact centres to meet their business critical challenges of compliance, sales and customer retention for over 10 years. We provide integrated quality monitoring, logging, speech analytics, survey, eLearning and agent assistance solutions that are recognised by leading analysts, such as Gartner and Frost & Sullivan, as market leading. Our name is taken from Business Analytics and Customer Experience and we work with Europe’s best known businesses like Sky, TNT and O2 to help them set new standards of excellence in these areas. Bace One - better business analytics and customer experience starts here