Bay Bridge Decision Technologies

Bay Bridge Decision Technologies

Telecommunications 900 Bestgate Road 31 employees
Employees
31
www.baybridgetech.com LinkedIn

Bay Bridge Decision Technologies Overview

Headquarters
900 Bestgate Road
Phone Number
Available in AeroLeads
Website
www.baybridgetech.com
Industry
Telecommunications
Employees
31
Founded
2000
Company Email
Available in AeroLeads
NAICS
Telecommunications
Other Telecommunications
Telecommunications Resellers
Keywords
Contact Center Strategic Planning Forecasting What if scenarios Hiring Plans Staff Plans Capacity Plans Outsourcing Multi Skill Back Office Case Work Email Inbound

About Bay Bridge Decision Technologies

Bay Bridge Decision Technologies has developed CenterBridge™, an agent capacity planning and analysis platform designed for contact centers. Heavy on analytic capability, CenterBridge is a robust and flexible technology designed to plan and optimize center resources and performance—to get the right number of representatives, in the right place, at the right time, to deliver exceptional service. Planners within your organization will develop weekly, monthly, annual, and multi-year planning scenarios for inbound phone, outbound phone, email, IM, casework and processing across the entire enterprise, including multiple sites across geographical regions. www.BayBridgeTech.com @BayBridgeTech

Bay Bridge Decision Technologies Contact Details

Employees by Management Level

Individual contributor 2 profiles
Manager 1 profile

Department Contact Coverage

Department Contacts Email Phone
General 3 3 1

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