Better Business Bureau serving North East Central Louisiana and the Ark-La-Tex

The Better Business Bureau (BBB), founded in 1912, is a private, nonprofit organization whose mission is to focus on advancing marketplace trust. (Your local BBB was founded in 1947 in Shreveport, Louisiana). The mission is to be the leader in advancing marketplace trust. The BBB does this by Creating a Community of Trustworthy Businesses Setting Standards for Marketplace Trust Encouraging and Supporting Best Practices Celebrating Marketplace Role Models Exposing Substandard Marketplace Behavior Standards For Trust Build Trust Establish and maintain a positive track record in the marketplace. Advertise Honestly Adhere to established standards of advertising and selling. Tell the Truth Honestly represent products and services, including clear and adequate disclosures of all material terms. Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy. Honor Promises Abide by all written agreements and verbal representations. Be Responsive Address marketplace disputes quickly, professionally, and in good faith. Safeguard Privacy Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information. Embody Integrity Approach all business dealings, marketplace transactions and commitments with integrity. [2] consisting of 106 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.[3] The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through industry self-regulation. To avoid bias, the BBB's policy is to refrain from recommending or endorsing any specific business, product or service.