In 2010 British Council implemented a business transformation program to increase the efficiency and quality of business services it provides in support of its global operations. As a result, a Shared Services Centre was created for backend support in Noida, India. The subsidiary thus created initially provided IT and F&A services and further added a domestic contact centre and on-screen marking services.
The aim was to evolve SSC to become a recognised, strategic partner with countries/regions and operating departments by consolidating dispersed support service centres globally into one single Shared Services Centre with specialist teams in HQ and regions to focus on strategy, governance, external and internal reporting, business analysis among other things.
Over the last 13 years of its existence, the service deliveries from SSC to its customers have stabilised and the centre has enhanced the scope of service delivery.
Beyond providing stabilised services, the capabilities have been developed in the centre to support large projects and programmes being run by British Council offices worldwide. SSC has matured its service delivery and is successfully managing on-going services.
Company Details
- Employees
- 38
- Address
- Noida, Uttar Pradesh 201305, In
- Industry
- Information Technology & Services
- Keywords
- Centre | LinkedIn.
- HQ
- Noida, Uttar Pradesh
British Council - Shared Services Centre Questions
British Council - Shared Services Centre's LinkedIn profile is https://in.linkedin.com/company/bcmsnoida
British Council - Shared Services Centre has
38 employees.
View email and phone details for 38
employees at British Council - Shared Services Centre.
British Council - Shared Services Centre's industry is
Information Technology & Services
British Council - Shared Services Centre's top competitors are
Iccs -Business Process Management Company,
Bc Management,
Hcltech,
Tata Consultancy Services,
British Council, New Delhi, India,
British Council,
Cognizant,
Believers Destination,
British High Commission In India,
Grant Thornton Bharat Llp.
British Council - Shared Services Centre's categories are Information Technology & Services
