Bits&Bots - Voice Bot - Virtual Agent
Company

Bits&Bots - Voice Bot - Virtual Agent

Telecommunications Medellin, Antioquia, Co 126 employees
Employees
126

Bits&Bots - Voice Bot - Virtual Agent Overview

Headquarters
Medellin, Antioquia, Co
Website
en.bitsbots.co
Industry
Telecommunications
Employees
126
NAICS
Telecommunications
Other Telecommunications
Telecommunications Resellers

About Bits&Bots - Voice Bot - Virtual Agent

We're the digital branch of a BPO that focuses on creating personalized Call Center robots for companies that need to automate massive standardized incoming and/or outgoing calls: - We love using human voices instead of TTS (text-to-speech) when creating your robot because we understand that that's what people hope for when answering the phone, but we can use both depending on your needs. - We create robots that call clients from a database as needed. Useful for sales, marketing, compliance, collections, reminders, information, polls, among others. - We create robots that receive calls from your clients, and take care of your agenda, appointments, FAQs, general information, etc. - We give you personalized, real-time reports and constant feedback related to your robot and its performance. - We dedicate a team to increasing the quality of your robot, which at the same time increases adherence, lowers process and waiting times, and improves your client's experience. - We give you the opportunity of having 24x7 coverage and availability for your clients, so you're always available and your agenda is always up to date. - We listen to your changing needs, and modify robots along the way with immediate action. - We believe in hand-in-hand work with all our clients to make AI friendly and approachable to you and all your users during this period of technological advance.

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