Bliss Analytics

Do you really know "why" your customers churn? Bliss is the first tech platform to combine quantitative data with qualitative feedback to give you a complete 360 degree view of why your customers churn. Bliss ingests all your product and customer data whether it's from Salesforce, Microsoft, Mixpanel, Heap, Google Analytics, ZenDesk or others. We then conduct customer churn interviews for you and combine those interviews with qualitative surveys (or we can use yours). We then combine all of that data into one single analytics platform that gives you unprecedented insight into why your customers are churning. Bliss was founded by two serial tech entrepreneurs to solve the problem of customer data silos when looking to understand customer churn. With Bliss, our customers are able to improve product, improve how they sell and who they sell to, and create a magical customer success department.