Blue Orbit Consulting helps contact centers and IT organizations improve their customer interactions through operational improvements and technology transformation.
Our team has guided organizations through platform transitions, business process optimizations and IT operations transformations faster and more easily than they could have done it alone.
Whether you’re focused on CX, EX or UX, it’s critical to bring together the vision for the experience and understand how all the pieces fit together. The Blue Orbit formula lies in our customized integration of people, process and technology platforms.
People:
• Customer and employee experience
• Business process outsourcing (BPO) selection, implementation and management
• Leadership and Agile coaching
Process:
• Transformation and change management
• Training, quality assurance and knowledge management
• Business process design
Technology Platforms:
• Contact center operations and technologies
• IT and network operations transitions
• Program and project management
Through these pillars, we offer end-to-end solutions tailored to the specific needs of your organization with a focus on practical implementation, netting our customer 10X the value of their investment. Our clients see:
• Improved efficiency of contact center representatives
• Implementations of technology to assist contact center representatives
• More focus on customer experience across channels or interactions
Whether it’s troubleshooting and optimizing what’s already in place or creating strategic transformations of your workforce and customer interaction workflow, we support businesses across industries and verticals, including:
• Contact Center leaders and operators
• Marketing and Sales leaders who need results through contact center-based organizations
• IT leaders that support complex technology in contact centers and within larger organizations.
No fuss, just results. We look forward to sharing in your success story.
Company Details
- Employees
- 7
- Founded
- -
- Address
- Northbrook, Illinois 60062, Us
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- http://blueorbitconsulting.com/
- Keywords
- Contact Center Transformation, Program Management and Governance, Technology Optimization, Platform Transitions, Change Management, Omni-channel Strategies, AI Integration, Business Transformation, Customer Experience, Employee Experience, Leadership and Agile Coaching, Program Management, Project Management, Contact Center as a Service, Change Management, Business Process Outsourcing, Cost Reduction, Customer Service, Process Optimization, AI Integrations.
- HQ
- Northbrook, Illinois
Blue Orbit Consulting Llc Questions
Blue Orbit Consulting Llc's website is http://blueorbitconsulting.com/
Blue Orbit Consulting Llc's LinkedIn profile is https://www.linkedin.com/company/blue-orbit-consulting-llc
Blue Orbit Consulting Llc has
7 employees.
View email and phone details for 7
employees at Blue Orbit Consulting Llc.
Blue Orbit Consulting Llc's industry is
Business Consulting and Services
Blue Orbit Consulting Llc's top competitors are
Cu Investment Banking Club,
Stoneridge Homes Inc.,
Blue Orbit Restaurant Consulting,
Blue Orbit,
Elbert Mountain,
Gill Capital Partners,
Section,
National Restaurant Consultants,
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Leeds Investment & Trading Group.
Blue Orbit Consulting Llc's categories are Business Consulting and Services
Blue Orbit Consulting Llc's founding year is 2014
