Social Conversations at Scale
BlueLeap delivers revenue-accelerating results, where communications and your customer converge. At BlueLeap, we integrate cloud-based, telephony (voice and messaging) into your business process automating communication tasks thereby saving your agents time, reducing customer wait and building brand loyalty.
Installed in over 30 countries and being used in over 25 different languages our products are freeing enterprise organizations from on-premise telephony.
Energizing Enterprise Customer Experience (CX) With Cloud Telephony:
Customer Experience (CX) is building enduring relationships and advocates by consistently engaging customers in a meaningful way across a myriad of channels. In today’s market, an experience that separates you from your competition is the fast way to sustainable competitive advantage.
Simply monitoring and reacting to the channel is not enough. You have to engage proactively at each stage of the customer journey or you are not being effective. You can’t do that with traditional on-premise telephony infrastructure. It’s neither integrated nor flexible enough to meet your needs.
The BlueLeap platform delivers Innovation where telephony, your agents and your customer converge:
1) 50% productivity gains for agents by automating unnecessary steps
2) Global management and routing of your communication interactions (voice or messaging (MMS/SMS)) – ultimately designed to optimize engagement and response
3) Prebuilt functionality hooks into the Oracle Service Cloud, Oracle Fusion CRM and Siebel
Company Details
- Employees
- 10
- Founded
- -
- Address
- Suite 200, Atlanta,ga 30309,united States
- Phone
- +1 404-915-7139
- kn****@****eap.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- blueleap.com
- Keywords
- Oracle RightNow CX, Customer Experience, Higher Education, Strategy, Cloud CX, Oracle Cloud Service, Cloud Telephony, Global SMS Delivery, Retail, Service Automation, Call Center.
- HQ
- Atlanta, GA
Blueleap Questions
Blueleap's helpline number is +1 404-915-7139
Blueleap's website is blueleap.com
Blueleap's LinkedIn profile is https://www.linkedin.com/company/blueleapinc
Blueleap has
10 employees.
View email and phone details for 10
employees at Blueleap.
Blueleap's industry is
Software Development
Blueleap's top competitors are
Map Jet Solution,
Century 21 Results & Ocean,
Qos Consulting,
Blueleap Consulting Pvt.ltd,
Ecomatrix,
Oracle | Toa Technologies,
Bluleap-Ai,
Tebarco Mechanical (Tmc),
Cardinal Health,
Legacy Lighting.
Blueleap's support email address is knowmore@blueleap.com
Blueleap's categories are Software Development
Blueleap's founding year is 2009
