Botcopy

Botcopy is the industry-defining platform that transforms Google AI into secure, scalable, and enterprise-ready contact center AI experiences for citizens and customers. Our innovative combination of purpose-built tools and processes help you get started with AI the right way, bridging the gap between powerful AI models and real-world interactions, empowering large organizations to deliver AI-powered automation, authentication, and seamless customer engagement across high-stakes websites and mobile apps. With our Messenger (the UI of AI), Live Chat, TrueQ, AgentOne, Portal, and deep integrations with Google Cloud Dialogflow, Salesforce, NICE, Okta, ID.me, and much more, Botcopy enables organizations to streamline operations, reduce costs, and elevate customer satisfaction, all while meeting ADA standards, and supporting 140+ languages. A Google Next Award Winner, Botcopy’s platform is trusted in 50+ countries by 20,000+ brands, including the State of Minnesota, State of Ohio, State of Michigan, New York City, San Jose, and many more, helping businesses and governments scale AI-driven interactions with rich content, contextual awareness, and human handoff capabilities for optimal efficiency, continuous learning loops, de-risking AI and ensuring accurate answers every time, while still leveraging the vast power of LLM technology. We enjoy deep partnerships and collaboration with SIs and managed services partners, e.g., Egen, CDW, and Deloitte. Botcopy is the platform that makes AI infrastructure work for you. Let’s power your next-gen contact center experience—set up a priority meeting today to discuss rolling out your AI program. https://calendly.com/botcopydust/priority-meeting-enterprise-public-sector?month=2025-03