Brainee

Brainee is the missing AI brick of your Helpdesk Tool. Our objective is simple : turning Customer Support into a profit Center ! Today more and more solutions appear to automatize customer support tasks (automatic answers for instance) in order to lower the costs… but no one is able to link Customer Support and potential Revenues enhanced. With Brainee’s Artificial Intelligence algorithms, Customer Support is no longer a cost Center, but truly becomes a profit center ! Brainee enables any Customer Support team to optimize its Helpdesk tool by understanding the business impact of every « ticket » addressed ! Brainee is easily implemented because directly plugged both in your Segment data warehouse and in your Customer Service Software (Zendesk, Gorgias, Freshdesk, Salesforce...) thanks to its open ecosystem. Brainee automatizes the prioritization of your feedbacks indicating which one need to be answered... Through cutting-edge Deep Learning & NLP (graph-based) Algorithms If you are interested in discovering more, please contact us at honore.bayzelon@brainee.io or francklin.handou@brainee.io