Buzzcapture (part of OBI4wan)

NEWS: Buzzcapture continues under OBI4wan. Read about it in our detailed article via http://obi41.nl/5015ce OBI4wan provides organisations with solutions for optimal reputation management, online customer service, chatbots and media insights. In the past few years we saw an increasing amount of organisations who value media monitoring, webcare and chatbots. OBI4wan helps them to execute their online customer service both professionally and efficiently. We integrate multiple channels, from social to messaging and reviews. We do this for clients like Schiphol Airport, McDonalds, DHL, VICE Media and bol.com. By gathering actionable insights from online, social and printmedia, you effectively manage the global reputation of your organisation. OBI4wan also builds and implements chatbots as virtual assistants, resulting in better service and an increased customer and employee satisfaction. Our team of experts and our all-in-one solution makes OBI4wan thé partner for over 1000 customers worldwide.