By Appointment Only

By Appointment Only (BAO) is a one-of-a-kind BDC and dealership growth event designed for the doers of the automotive industry. This isn’t a conference filled with fluff or surface-level hype — it’s a tactical, high-impact, no-BS immersion into the strategies that actually drive appointments, performance, and profit. From lead handling and follow-up, to hiring, training, CRM, service BDC, video marketing, and AI — BAO brings together dealership leaders, operators, trainers, and experts to solve the real problems happening inside today’s showrooms and call centers. 🧩 2 days. 🔥 20+ speakers. 🚘 100% action you can take back to the store. Whether you’re a BDC agent, manager, marketing director, or dealer principal — BAO is built to make you better.