Provide business process improvement services to companies in transition from start-up to growth stage using my SARA model. Specialize in SaaS Customer Success and Support strategies that accelerate and optimize customer success teams, delivering a robust blueprint of best practices, proven support technology requirements, and common-sense metric plans that drive business decisions. Provide authentic mentoring and coaching focused on results that increase customer satisfaction, retention and optimize per-customer profitability. SARA = Scalable, Accountable, Repeatable documented processes ideally wrapped in Automation.
Assignments
- Customer Success advisory services were provided for an HR Tech company. Services provided a gap analysis with recommended improvements road map, operational improvements and business case for continued direction
- Provided gap analysis, documented improvement road map and implemented phase 1 improvements for a clinical trial payment technology company that had a strategic initiative to stabilize processes, provide a common experience to customers and prepare for growth
- Conducted assessment for an ERP technology company to enhance client services operational efficiency
Company Details
- Employees
- 1
- Address
- Malvern, Us
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- http://www.C2Oadvisors.com
- Keywords
- Chaos to Order.
- HQ
- Malvern
- Competitors
- Rockset (acquired by OpenAI).
C2o Advisors Questions
C2O Advisors's website is http://www.C2Oadvisors.com
C2O Advisors's LinkedIn profile is https://www.linkedin.com/company/c2o-advisors
C2O Advisors has
1 employees.
View email and phone details for 1
employees at C2O Advisors.
C2O Advisors's industry is
Business Consulting and Services
C2O Advisors's top competitors are
Rockset (Acquired By Openai).
C2O Advisors's categories are Business Consulting and Services
