Cactus Consulting Group

WHO WE ARE: Cactus Consulting Group is comprised of six senior executives who are experts in global airlines, global distribution systems, travel websites, and large-scale corporate mergers. Each member of the team has practical experience with a blend of expertise in leadership, revenue management, airline scheduling, distribution, eCommerce, contact center operations, and operational process improvement. Our members are innovators who spearheaded effective change during the last tumultuous twenty years of an industry that saw consolidation via bankruptcy and mergers. Among other successes, during that time we: Managed pricing for a $45b company Generated $3b annually from new ancillary revenue streams Improved customer contact centers for the largest airline in the world by increasing revenue 15% YOY and insourcing to lower costs, improve customer satisfaction and employee engagement Performed key roles in major airline mergers from building the financial case and regulatory approval through labor force and technology integration Recommended and implemented new schedule, revenue management and pricing strategies at multiple airlines to significantly improve revenue and profits Built out airline web site capabilities to significantly increase direct distribution and lower distribution costs Led the project team that sold a next generation airline reservation system and provided leadership to multiple airline reservation system agreements totaling over $1 billion CONTACT US: For any inquiries please email Dan Muzich at Dan@CactusConsultingGroup.com.