We are a leading provider of Electronic Bill Presentment & Payment (EBPP), used by major operators such as Vodafone, Deutsche Telekom, Telenet and Odido. Our industry-tailored solution caters for the residential mass market (B2C) up to the largest enterprise customers (B2B).
With over 30 years of expertise and pioneering development, our Bill Experience Hub is transforming the way service providers present bill information, redefining how customers interact with their bills.
And the best bit? Our solution doesn’t require changes to any underlying billing platforms.
With 40% of call center inquiries being billing-related—and each costing up to 5x more to resolve than other queries—the financial impact on service providers is substantial. High call volumes, combined with costly resolutions, make a poor customer bill experience an expensive problem that operators can’t afford to ignore.
Calvi Customer Results
- 35% fewer billing-related inquiries
- 30% reduction in payment disputes
- 28% increase in customer billing satisfaction (CSAT)
- 25% decrease in bill inquiry average handling time (AHT)
- €1M+ annual revenue by selling premium features to your large enterprise customers
Our mission is simple: Dramatically reduce the volume & cost of billing-related inquiries and deliver hyper-personalized customer experiences.
Company Details
- Employees
- 76
- Founded
- -
- Address
- Wilhelminapark 25, Kasteellaan 1,netherlands
- Phone
- +31 (0)88 1669 800
- in****@****ght.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- calvi-insight.com
- Keywords
- EBPP, AI-Powered Bill Presentment, Multi-Channel Bill Experiences, "Bill Shock" Avoidance, Bill Formatting, Advanced Analytics, Bill Data Convergence & Enrichment, Decoupled Bill Presentment from IT Billing, AHT Reduction, Bill Inquiry Reduction, TMF Aligned.
- HQ
- Tilburg, Nederland
Calvi Questions
Calvi's helpline number is +31 (0)88 1669 800
Calvi's website is calvi-insight.com
Calvi's LinkedIn profile is https://nl.linkedin.com/company/calvi
Calvi has
76 employees.
View email and phone details for 76
employees at Calvi.
Calvi's industry is
Software Development
Calvi's support email address is info@calvi-insight.com
Calvi's categories are Software Development
Calvi's founding year is 1994
